What are your shipping rates?

We offer flat rate shipping of 40 EGP across Egypt. International shipping is not available at the moment. However; we can arrange for something if needed - just drop us a message and we would be glad to figure something out.

 

When will my order ship/arrive?

It takes about 2-5 business days to create products. Most orders are shipped within 5-7 business days. Estimated delivery time is between 1-2 business days.

 

What happens when something goes wrong with the delivery?

All orders will be delivered in fully sealed packages to protect your goods and ensure that they reach you in perfect condition. If you have any complaints, drop us an email at orders@thecitytees.com

 

Do you ship internationally?

At the moment we ship our products to Egypt and GCC countries. If you have any issues placing your order due to specific country shipping restrictions; please contact us and we will see what we can do to help.

 

Lost/missing packages

The City Tees are not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility for the original order that was made for you at no charge.

 

Customs

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

 

Tracking Information

You will receive an email with a tracking number once your order is shipped.

If you still cannot track your order after the tracking email was received; please contact us.